Privacy Policy

Effective Date: March 31, 2026

This Privacy Policy describes how Hasten Enterprises LLC ("Company," "we," "us," or "our") collects, uses, and protects your personal information when you use the MineralSearch platform, website, and services (collectively, the "Service"). By using the Service, you consent to the practices described in this policy.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, company name (optional), and password when you create an account.
• Payment Information: Credit card or payment method details, processed securely through Stripe. We do not store your full credit card number on our servers.
• Communications: Any information you provide when contacting us via email or support channels.

Information Collected Automatically

• Usage Data: Pages visited, searches performed, features used, time spent on the platform, and interaction patterns.
• Device Information: Browser type, operating system, device type, screen resolution, and IP address.
• Analytics Data: We use Google Analytics (ID: G-TL1SSEB6N1) to collect aggregated usage statistics to improve the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide the Service: Authenticate your account, deliver data access, and manage your subscription.
• Process Payments: Charge your subscription, handle billing, and manage renewals and cancellations through Stripe.
• Improve the Service: Analyze usage patterns to enhance features, fix issues, and develop new functionality.
• Communicate With You: Send account-related notifications, billing receipts, service updates, and respond to support requests.
• Ensure Security: Detect and prevent fraud, abuse, and unauthorized access to the Service.

3. Third-Party Services

We use the following third-party services to operate the platform. Each has its own privacy policy governing how they handle your data:

• Stripe (stripe.com/privacy) — Payment processing. Stripe securely handles all credit card and billing information.
• Supabase (supabase.com/privacy) — Database and authentication. Your account data and platform data are stored on Supabase infrastructure.
• Netlify (netlify.com/privacy) — Website hosting and deployment.
• Google Analytics (policies.google.com/privacy) — Usage analytics and traffic reporting.

We do not sell your personal information to third parties. We only share data with third-party services as necessary to operate and improve the Service.

4. Cookies

The Service uses cookies and similar technologies for the following purposes:

• Authentication Cookies: Session cookies to keep you logged in and manage your authenticated session.
• Analytics Cookies: Google Analytics cookies to collect aggregated usage data and understand how visitors interact with the Service.
• Preference Cookies: To remember your settings and preferences across sessions.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service, particularly authentication.

5. Data Retention

• Active Accounts: We retain your account data for as long as your account is active and your subscription is current.
• Canceled Accounts: After cancellation, we may retain your account information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.
• Deletion Requests: You may request deletion of your personal data at any time by emailing support@mineralsearch.io. We will process deletion requests within 30 days.
• Analytics Data: Aggregated, anonymized analytics data may be retained indefinitely as it cannot be used to identify individual users.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete personal data.
• Deletion: You may request that we delete your personal data, subject to legal retention requirements.
• Data Portability: You may request your data in a commonly used, machine-readable format.
• Opt-Out: You may opt out of non-essential communications at any time.

To exercise any of these rights, email us at support@mineralsearch.io. We will respond to requests within 30 days.

7. Security Measures

We take reasonable measures to protect your personal information, including:

• Encryption in Transit: All data transmitted between your browser and our servers is encrypted using TLS/SSL (HTTPS).
• Secure Authentication: Account passwords are hashed and never stored in plain text. Authentication is managed through Supabase Auth.
• Row-Level Security: Database access is controlled through Supabase Row-Level Security (RLS) policies to ensure users can only access authorized data.
• Secure Payments: All payment processing is handled by Stripe, a PCI-DSS Level 1 certified payment processor.

While we implement industry-standard security practices, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

8. Children's Privacy

The Service is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe a child under 13 has provided us with personal information, please contact us at support@mineralsearch.io.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. If we make material changes, we will notify you via email or a prominent notice on the Service. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@mineralsearch.io
• Company: Hasten Enterprises LLC